Privacy And Cookie Policy - Prodigy Store EU

Privacy And Cookie Policy

Register Description, updated Oct 1st 2020

Registrar:

Prodigy Disc Europe Oy / ProdigyStore.eu
Linnankatu 20 A 1
20100 TURKU
+358 50 410 8231
Y-tunnus: 3095273-1
lasse.paju@prodigydisc.eu

 

Purpose of the register

The main purpose of the register is to handle all the information from ProdigyStore.eu customers that is needed to fulfill, deliver and archive the customer orders. This register is also used solve any problems related to the order and resolving customer returns.

Information may be used for developing ProdigyStore.eu operations and for statistical purposes as well as in marketing. Some of the information in the register may be sent to ProdigyStore.eu's partners who are developing and handling the customer relations and marketing on behalf of ProdigyStore.eu. This means also marketing platforms like Facebook and Instagram or similar to advertise on these channels.

Information stored in the register

The customer register may contain all information that is given to ProdigyStore.eu by it's customer while placing an order or registering as a user to ProdigyStore.eu. For example:

  • Name
  • Address
  • Email
  • Telephone number
  • Email and certificate used while logging in with social media accounts
  • Order history
  • Club or association the person belongs to
  • Other additional information given on the order
  • Used delivery and payment methods
  • Shipment tracking details
  • Customer reviews
  • Usage and browsing information of the webshop
  • Information and identifiers given on making the product reviews

Out payment provider Paytrail stores IP-address, payment method and payment time & date during the payment process. Paytrail Privacy Policy

Information usage

We will provide needed information to 3rd parties to fulfill the customer order process. These 3rd parties are including but not limited to logistics service providers, banks, payment service providers, accounting companies, marketing partners and IT-companies needed to fulfill customer order or enable marketing of our products to end customer.

We will provide information to public authority if requested by them. In such case we will inform also the customer on this request if it is justifiable and legitimate.

Protection of register

We will store the customer information in our register as long as it is necessary to fulfill the use the information was collected for, or as long as the law determines the information can be stored.

Personal information will be disposed according to the personal data protection legislation. Some information could be stored longer for accounting, warranty or claim purposes.

Customers personal data is handled within the terms of personal data protection law. The register is located on password-protected and encrypted servers, which are not accessible by outside parties.

Customers rights

Customer has a right to

  • Check the personal information we have stored
  • Ask to modify the stored information
  • Restrict the usage of the information (e.g. prevent marketing)
  • Make a complaint to the supervising authority (www.tietosuoja.fi)

Use of cookies

Our website, ProdigyStore.eu, uses cookies. A cookie is a small data file sent from our website and is stored on your computer.

Types of cookies

We use three different types of cookies on our website.

Strictly necessary cookies

These cookies a strictly necessary for the website to work properly. Without these cookies we cannot guarantee that you will be able to navigate around the website, search for and order products and other services, log in to your profile.

Functionality cookies

These cookies remembers choices you make on our website to improve your experience.

Performance cookies

These are cookies that allows us to understand how our visitors use and interact with our website. We use this information to help us improve our website so we can offer you a best possible user experience. These cookies are not tied to any personal information about you.

Consent to our usage of cookies

By using ProdigyStore.eu you consent to our usage of cookies.

Manage or opt out of using cookies

If you wish to manage or opt out of using cookies, you can do so by setting you browser to not accept certain or all cookies. For how to do this, please see your browser’s help information or visit aboutcookies.org. If you choose to do so we cannot guarantee that our website will work properly, and we cannot be held responsible for any errors you may experience.

Updating this Register Description

We reserve a right to update this Register Description.

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