PRODIGYSTORE, TERMS OF PURCHASE (Updated 24.5.2018)
Online shopping takes place according to Finnish legislation and regulations.
We strive to always deliver the certain products in the specific colour and/or weight that they are ordered in. In case a certain product is out of stock we notify the customer of this by telephone or e-mail. The colours, dyes and stamps of ordered products may differ from the examples on our website. This should be kept in mind especially with dyed discs as all of them are individually dyed and the results may vary.
The product pictures used at ProdigyStore are always for illustrative purposes only and the actual products don’t necessarily look the same as the product pictures. The stamps and the stamp colours of the discs will vary, unless stated otherwise in the product description
It is not possible to collect orders from our place of business.
The delivery time for products in stock is 4-8 business days depending on the country. To some more remote locations shipping may take up to 10 business days. The delivery may take longer in times of congestion.
All prices are indicated in euros and they include taxes. The available payment methods are credit card and Finnish Banks. More information about payment methods here.
Shipping fees will be added to shipped orders. More information about delivery methods.
The customer has the right to return their order within 14 days of receiving the product. All returns must be first discussed with our customer service via email. If the returning of the goods does not result from a manufacturing flaw or a mistake by ProdigyStore, the client will be subject to cover the original shipping costs & return fee (9,90€). Approved returns will be either refunded to the customer directly to the customer’s bank account or in some other way agreed by both the customer and ProdigyStore.
The customer has the right to exchange the purchased product to another product with the same price within 14 days of receiving the product. If the exchange is not caused by product flaw or mistake in shipping, the customer is subject to pay a return fee (9,90€). Flawed products and mistakes in shipping are always covered with no extra shipping cost to the customer.
These terms apply to online store only.